Businesses performance expectations have never been this higher. Boards must provide strategic vision and leadership, as well as tactical solutions that enhance performance, build long-term value and foster a culture of service excellence.
RESOLVE is a global industry-specialized strategy consulting practice company delivering end-to-end transformation. Our unrivaled team of experts partners with clients to create value, from strategy to execution.
We provide the following consulting practices to our customers…

  • Process Discovery | Assessment | Recommended Re-Engineering
  • Captive BPO Modelling – Assess | Create | Help Open a Captive Back Office – BOT Model
  • Assembly Line Model – If you are running high business volumes, control your processes like a factory line.

Process Discovery & Assessment

Captive BPO Models

We are pleased to introduce that, we at RESOLVE helping businesses to set up their own BPOs from scratch through our BOT (Build | Operate | Transfer) model which gives European & Wester businesses not only to save cost but also to stay on the curve with best-in-class technology. We help you to establish your BPO through our BOT model + recommend best in class automation technologies which will significantly reduce the overall cost per shipment.
BOT – Build | Operate | Transfer
Through BOT Model, we help businesses to build their BPO from scratch, help them to implement best in class processes alongside tech recommendations. We operate for them and then transfer the entire back office operations along with resources to the customer. This service helps international large businesses to go to one provider who does it all for them.

Assembly Line BPO Models

Businesses which has high shipments volumes, there are possibilities that things can fall through the cracks. Through our deep domain expertise and with the combination of technology, we ensure the processes are designed water-tight and there is an execution SOP to govern the discipline.
Below is an example of how an EXPORT DOCUMENTATION for Ocean business could be translated into Assembly Line model.